2026-05-14 7 min read
A snapped garage door spring is one of the most common calls I get in Salisbury, and it's also one of the most misunderstood problems. Most homeowners don't realize there are two different types of springs doing the heavy lifting on their door, and knowing which one you have matters for both cost and safety. Let me cut through the confusion so you understand exactly what's happening above your head.
Your garage door weighs between 300 and 700 pounds depending on size and material. That weight needs to be balanced and lifted smoothly. Two spring designs handle this job, and they work in completely opposite ways.
Torsion springs are wound coils mounted horizontally above your garage door opening on a metal rod. When your door opens or closes, these springs twist and store or release energy. They're mounted in the middle of the rod, and the tension is extremely high. One torsion spring typically does the work of two extension springs.
Extension springs hang vertically on either side of your door, running along the tracks. These springs stretch and contract as the door moves up and down. You'll see them clearly if you look inside your garage near the corners.
Torsion springs last 7 to 9 years with normal use. Extension springs typically wear out faster, around 5 to 7 years. Both are under constant tension, which is why a snapped spring is dangerous and not a DIY fix.
Springs fail because of metal fatigue. Every single open and close cycle puts stress on the coils. A typical garage door opens and closes 1,000 to 1,500 times per year. Over time, the metal weakens and eventually breaks.
Rust, moisture, and lack of lubrication speed up this wear. Here in Salisbury, our humidity levels can be tough on metal components. If you've noticed your door moving slower, uneven, or sagging to one side, your springs are likely nearing the end of their life.
When a spring snaps, your door won't open. Even if it does move, it's dangerous. The door becomes unbalanced and puts extra strain on your opener. This is why I always recommend replacing both springs at the same time, even if only one has failed. The other is right behind it.
If you want to catch spring problems before they become emergencies, regular maintenance is your best defense. Check out our garage door maintenance guide for Salisbury homeowners to learn what to inspect monthly.
**Need garage door springs in Salisbury today?** Call (980) 447-6193. we cover same-day service across the area.
Spring replacement cost in Salisbury typically ranges from $300 to $600 for both springs installed. The exact price depends on a few factors.
Torsion springs cost more than extension springs because they're heavier duty and require precise installation. A single torsion spring replacement runs $200 to $350. Extension springs are $150 to $250 per pair.
Labor makes up a significant portion of your estimate. Spring replacement isn't quick work. A technician has to safely release the tension, remove the old springs, install new ones, and test the balance. This takes 1 to 2 hours on most doors.
Your door size matters too. A standard single-car door has smaller springs than a double-car or oversized door. Reinforced or insulated doors also require heavier springs.
When you call for an estimate, ask about both spring types. Sometimes homeowners ask why we recommend replacing both springs even if one broke. The answer is simple: the other spring is the same age and under the same stress. It's cheaper to replace both now than to get another call in three months when the second one snaps.
Ready to get a same-day estimate? Schedule a free quote with Salisbury Garage Doors and we'll assess which springs you need and provide transparent pricing.
I've been doing this work for 15 years, and I've seen what happens when people try to replace springs themselves. Torsion springs under tension can cause serious injury if released improperly. We use specialized tools and follow strict safety protocols for a reason.
Extension springs have safety cables running through them. If a spring snaps, the cable catches it and prevents it from whipping across your garage. This is a critical safety feature that prevents injury and property damage.
Our full garage door spring replacement services include inspection of safety cables, track alignment, and balance testing. It's not just about the springs. It's about the entire system working safely.
Don't wait if you hear a loud bang from your garage. That's typically a spring snapping. If your door won't open, opens slowly, or feels heavier than usual, contact us right away. Same-day service is available for most spring replacements in Salisbury and surrounding areas like Kannapolis and Concord.
The longer you drive without your garage door working properly, the more stress you put on your opener. This leads to additional repairs down the road. Spring problems compound quickly.
Contact us today at (980) 447-6193 or get a free estimate online to schedule your spring replacement. We'll have you back in business fast.
How do I know if my garage door springs are broken? Your door won't open, opens very slowly, or makes a loud snapping sound. You may also see the door sagging unevenly or notice the opener struggling to lift it. Never force a broken door open manually.
Can I replace just one spring instead of both? Technically yes, but we don't recommend it. The second spring is the same age and under identical stress. Replacing both at once costs only slightly more and prevents another failure within months.
How long does spring replacement take? Installation typically takes 1 to 2 hours depending on your door type and whether both springs need replacing. We offer same-day appointments for most Salisbury customers.
What's the difference between torsion and extension springs? Torsion springs wind horizontally above your door and twist to lift it. Extension springs hang vertically on the sides and stretch to lift it. Torsion springs are more durable and handle heavier doors better.
Are garage door springs covered by warranty? Most springs come with a 5 to 10 year manufacturer warranty. Our installation work carries its own labor warranty. Ask about coverage details when you get your estimate.